Florence Willkom

A 12-year customer service and admin professional, Flo manages NWR's intake process, matching clients with the right therapists according to their needs. Flo also handles insurance and billing at NWR. She has an Associate Degree of Healthcare Administration from Pima Medical Institute. In her free time, Flo enjoys gardening, cooking, hiking and exploring the Pacific Northwest. She is also a military spouse and particularly enjoys connecting with clients who are seeking support navigating military life.